Today, I presented a complicated staff seminar on talent agency packaging. It was a massive, talky-talky math-y type of seminar and I tried my darndest to breathe some life into a sahara-like dry topic; to make it interesting, entertaining and informative. If you speak in public a lot, as I tend to do, you never really know if you are reaching your target audience.
After 90 minutes, with sweat seaping through my clothing, I was done....and spent, too. People applauded (which was nice) and they started to file out of the conference room.
One person, whom I don't know, came up to me to say that she had studied this very topic in law school and never quite understood it but, today, because of my presentation and my interpretation of the material, it FINALLY clicked for her. She said, "you are really good at your job, and thank you for doing this for us! I'm enlightened." Folks, that's everything. Never underestimate what a kind word or thought can do for someone who is feeling underappreciated, or down, or just plain exhausted. We can move/change/improve each other if we, sometimes, just stop to thank someone for their efforts. When your job is to move people from from Point A to Point B, that's everything.